Privacy Policy

Eye of Rhythm Gallery

Eye of Rhythm Gallery values your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and safeguarded when you visit this website, make a purchase, subscribe to updates, or communicate with the gallery.

By using this website, you agree to the practices outlined below.

1. Information Collected

Eye of Rhythm Gallery may collect personal information including:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment and transaction details

  • Order history

  • Messages submitted through contact forms or commission inquiries

Certain non-personal information may also be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Website usage and analytics data

  • Cookies and tracking technologies

2. How Your Information Is Used

Your information may be used to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding purchases, commissions, or inquiries

  • Send updates, newsletters, or promotional materials (if subscribed)

  • Improve website functionality and user experience

  • Prevent fraudulent activity or unauthorized transactions

Eye of Rhythm Gallery only collects information necessary to operate the gallery and provide a secure collector experience.

3. Payment Security

Payment information is processed securely through trusted third-party payment providers. Eye of Rhythm Gallery does not store full payment card details on its servers.

4. Sharing of Information

Your personal information will never be sold or rented to third parties.

Information may only be shared when necessary to:

  • Process payments

  • Fulfill shipping and delivery services

  • Comply with legal obligations

  • Protect against fraud or unauthorized activity

Third-party service providers are only given access to the information necessary to perform their services.

5. Cookies & Analytics

This website may use cookies and analytics tools to improve performance, understand visitor behavior, and enhance the browsing experience.

Cookies may help:

  • Remember preferences

  • Improve site functionality

  • Analyze website traffic

  • Support marketing and promotional efforts

You may disable cookies through your browser settings at any time.

6. Email Communications

If you subscribe to updates or newsletters, you may receive occasional emails regarding:

  • New artwork releases

  • Exhibitions

  • Print drops

  • Commission openings

  • Gallery announcements

You may unsubscribe at any time using the link provided in marketing emails.

7. Intellectual Property Protection

Artwork images displayed on this website remain the intellectual property of Eye of Rhythm Gallery and may not be copied, reproduced, distributed, or commercially used without written permission.

8. Data Retention

Personal information is retained only for as long as necessary to:

  • Complete transactions

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

9. Third-Party Links

This website may contain links to external websites or services. Eye of Rhythm Gallery is not responsible for the privacy practices or content of third-party sites.

10. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request corrections to inaccurate information

  • Request deletion of your information

  • Withdraw consent from marketing communications

Requests may be submitted through the contact information below.

11. Policy Updates

Eye of Rhythm Gallery reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of any updated policies.

Return Policy

Eye of Rhythm Gallery

At Eye of Rhythm Gallery, every piece is created and curated with immense care, intention, and craftsmanship. Due to the original and collectible nature of the artwork offered through this gallery, all sales are considered final unless otherwise stated below.

Original Artwork

All original artworks are non-refundable and non-returnable. Each piece is one-of-a-kind and handled as a collectible work of art.

Please review all artwork images, dimensions, and descriptions carefully before purchasing.

Prints & Made-to-Order Items

Prints, custom products, and made-to-order items are non-refundable unless they arrive damaged, defective, or incorrect.

Minor variations in color, texture, or finish may occur due to screen settings, printing processes, and the handmade nature of certain works. These variations are not considered defects.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, you must contact Eye of Rhythm Gallery within 7 days of delivery.

Please include:

  • Your order number

  • Clear photographs of the item

  • Photographs of the packaging

  • A brief description of the issue

Once reviewed, eligible claims may qualify for:

  • Replacement

  • Repair

  • Store credit

  • Partial or full refund

Resolutions are determined at the discretion of Eye of Rhythm Gallery.

Shipping Issues

Eye of Rhythm Gallery is not responsible for:

  • Carrier delays

  • Lost packages marked as delivered

  • Customs delays

  • Incorrect shipping information provided by the customer

Collectors are responsible for ensuring all shipping details are accurate at checkout.

Commissioned Artwork

All commission deposits and custom artwork payments are non-refundable once work has begun. Commissioned pieces are collaborative and uniquely created for the collector, making them ineligible for return or exchange.

Cancellations

Orders may only be canceled before shipment or production begins. Once an item has entered production, packaging, or shipment preparation, cancellation requests cannot be guaranteed.

Terms of Service

Eye of Rhythm Gallery

By accessing or purchasing from Eye of Rhythm Gallery, you agree to the following Terms of Service. These terms are designed to protect both the collector and the artist while ensuring a transparent and respectful experience.

1. Original Artwork & Handmade Nature

Many works offered through Eye of Rhythm Gallery are original, handmade, or produced in limited quantities. Due to the artistic process, slight variations in texture, color, finish, or detail may occur. These natural variations are part of the uniqueness and authenticity of each piece.

2. Prints & Product Representation

Prints are reproductions of original artworks and may vary slightly depending on screen calibration, lighting, printing materials, and display settings. Eye of Rhythm Gallery makes every effort to accurately represent all products and colors as closely as possible.

3. Payments

All payments must be completed in full before artwork, prints, commissions, or custom items are shipped or delivered unless otherwise agreed upon in writing.

Eye of Rhythm Gallery reserves the right to refuse or cancel orders suspected of fraud, unauthorized activity, or policy violations.

4. Commissions & Custom Artwork

Commissioned works are collaborative creative projects and are subject to separate agreements regarding timelines, revisions, pricing, deposits, and ownership.

All commission deposits are non-refundable once work has begun.

The artist retains the right to share commissioned artwork for portfolio, promotional, and archival purposes unless otherwise agreed upon in writing.

5. Shipping & Delivery

Collectors are responsible for providing accurate shipping information. Eye of Rhythm Gallery is not responsible for delays caused by carriers, customs processing, weather, or unforeseen shipping disruptions.

Once an item has been shipped, responsibility transfers to the carrier and recipient.

6. Returns & Refunds

Due to the original and collectible nature of the artwork, all sales are final unless an item arrives significantly damaged or incorrect.

If your order arrives damaged, you must contact Eye of Rhythm Gallery within 7 days of delivery with clear photographs of the packaging and artwork.

Approved issues may qualify for replacement, repair, store credit, or refund at the discretion of Eye of Rhythm Gallery.

7. Intellectual Property

All artwork, imagery, designs, branding, logos, written content, and visual materials associated with Eye of Rhythm Gallery remain the intellectual property of the artist unless explicitly transferred in writing.

Collectors may not reproduce, distribute, modify, mint as NFTs, commercially use, or replicate artwork without written permission.

Purchase of artwork does not transfer copyright ownership.

8. Collector Conduct

Eye of Rhythm Gallery reserves the right to refuse service, cancel transactions, or deny future purchases in cases of harassment, abusive conduct, fraudulent behavior, or misuse of intellectual property.

9. Limitation of Liability

Eye of Rhythm Gallery shall not be held liable for indirect, incidental, or consequential damages resulting from the use of this website, products, or services.

All artwork and products are provided “as is” without warranties beyond those required by applicable law.

10. Privacy

Personal information submitted through the website will only be used for order fulfillment, communication, and collector experience purposes. Your information will never be sold to third parties.

11. Changes to Terms

Eye of Rhythm Gallery reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of any updated terms.